How to: Update your details (change/update details on the Health App and Clinical System records)

To change your personal details, we recommend you contact your GP surgery directly, to get your details updated on their Clinical System and the Health App.

Please note: Depending on your GP policy or process, you may be required to verify this change in person at your GP.

Why do I need to contact my GP surgery? 

Any changes to your contact information will need to be made by your GP, to ensure nobody is doing this on your behalf, and to make sure both your GP Clinical System and our Health App record are updated with the same information.

Our Health App is connected to your GP surgery's Clinical System, where your medical data is managed. We do not store any of your medical information on the Health App, not to worry.

To keep your information safe and secure, your GP surgery will need to update the information they store for you on their Clinical System, and they will need to update the record on the Health App too.



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