How to: Book appointments

The following steps will guide you through booking appointments on the Health App:

Step 1. Click 'Book an appointment with a healthcare practitioner' on the welcome screen.




Alternatively, select the 'Appointments' tab.




Step 2. Then select 'Book an appointment' (if you cannot see the appointments page).




Step 3. Select an appointment type.

  • You can change the type of appointment you'd like to view by selecting 'All', 'Face to face', or 'Telephone'.
  • You will see the type of appointment underneath the name of the appointment.
  • To view appointment availability dates, select 'View Availability'.



Please note:

Appointments will depend on what services your GP surgery has available through the Health App. Some GP surgeries may choose to only allow you to book certain appointments through your GP surgery directly, and not through the Health App.


Step 4. Choose the date and time for your appointment, under the clinician's name that you would like to book an appointment with.

You can view appointments by the earliest available appointment date/time or choose a date from the drop-down-box next to 'Jump to a date'.




Step 5. You will need to enter a reason for your booking and click 'Confirm booking' to book your appointment.




Step 6. After you have confirmed your appointment, you will see a booked appointment confirmation page.



Step 7. You will also receive an email or text, to confirm the date and time of your booked appointment. You will only receive a reminder for appointments booked through this Health App.


Please Note:

If your GP surgery offers telephone appointments or appointments with another GP surgery, you will need to grant permission to share your medical data with the GP surgery the appointment is available at, during the booking process.



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