Classic Login - Forgot your login


In March 2020 we enabled new users to register with an NHS login and existing users the option to migrate to an NHS Login.

This article only applies if you have an existing account registered before March 2020 and have not yet migrated to an NHS Login.


Your login will be your email address or your mobile phone number that you used to request an account.

If you have forgotten what you used as a login:

1. Click on Forgotten login

2. Fill out all details on the form


We will send you a reminder of your login details.