Classic Login - Forgot your password

Note:

We recently enabled new users to register with an NHS login.

Once logged in, existing users who use our Classic Login method have the option to migrate to an NHS Login. 

Important: This article only applies if you use the Classic Login Method, and have not yet migrated to an NHS Login.

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If you have forgotten your password and are using the Desktop App, click on Forgotten password

If you have forgotten your password and are using the Mobile App, click on Need to update your details

 

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Then fill in your login details and click Send instructions

Instructions will be sent to your email, or via text if you have not supplied an email address.