How to: Change appointments

If you would like to change your appointment instead of cancelling or if you need to change your appointment to a more suitable date or time, the following steps will guide you through this process:

Step 1. Select 'View your upcoming and past appointments' on the welcome screen.

 

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Alternately, select the 'Appointments' tab, near the top of the Health App.

 

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Step 2. Select 'Booked appointments'.

 

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Step 3. Find the appointment that you wish to change, then click 'Change'.

 

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Step 4. Choose a different appointment date and/or time.

You can view appointments by the earliest available appointment date/time or choose a date from the drop-down-box next to 'Jump to a date'.

 

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Step 5. Click 'Confirm booking'.

 

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Step 6. After you have confirmed your appointment, you will see a booked appointment confirmation page.

 

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Please note:

Your previous appointment will be cancelled and the appointment you have confirmed (in step 4) will be your new appointment date and time.

If you would like to view your upcoming appointments:
How to View Appointments

If you would like to cancel your upcoming appointments:
How to Cancel Appointments

 

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