Your NHS login details are managed by the NHS login team and unfortunately, our support team will not be able to help you change those details.
Your data is verified by the NHS, nothing is stored on our servers without your explicit consent.
You can check your name, email, phone number, and NHS number you have registered with NHS login here: How to manage NHS login
To check or change your NHS login details please follow these steps:
Step 1: Sign-in to the Health App and select 'Manage your account', on the welcome screen or select the 'Settings' tab, near the top of the Health App.
Then select 'Manage NHS account', on the settings page.
Mobile Health App:
You can find 'Manage NHS account', under 'Settings', in the menu of the Health App.
Alternatively, select the link below, to sign-in to your NHS account:
Step 2: You will then be taken to the NHS login screen, where you will need to enter your NHS login email address and click the 'Continue' button.
Step 3: If you have entered the correct NHS login details and NHS login has found your NHS login account, select the 'Continue' button.
Step 4: Enter your password and select the 'Continue' button.
Step 5: A 6 digit authentication code will be sent to the phone number on your NHS login account.
Enter your authentication code and click the 'Continue' button.
Step 6: You may then see a message about missing details on your NHS record, for now, select to 'Skip and take me to Manage your NHS account'
Step 7: Select 'More'.
Step 8: Select 'Account and settings'.
Step 9: Then select 'Manage NHS account'.
Step 10: Click the link for 'Login and security settings'.
Step 11: You should now see the NHS login details page, where you can change or update your email address, password, phone number, and delete your NHS login, if you wish to.