1. PatientPack Support
  2. Other Frequently Asked Questions
  3. Other frequently asked questions

Troubleshooting: How to take a screenshot

If you need to take a screenshot to assist our support team during an investigation, the following guidance from your device and software providers may help:

Note: mceclip0.pngExternal website link(s)

 

  Android devices: https://support.google.com/android/answer/9075928?hl=en-GB

  Windows: https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b

  Apple iPhone: https://support.apple.com/en-gb/HT200289

  Apple Mac: https://support.apple.com/en-gb/HT201361

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