Troubleshooting: Covid-19 proof of vaccination not listed

All conditions on our App are as they appear on your medical record on your GP's Clinical System.

As per the article View your medical record, if you want to view your Covid 19 vaccination on our App, simply:

1. Sign in to your App

2. Select My Record

3. Select Immunisations


If you are unable to view this information, then please contact your GP as they may have:

a) restricted your visibility to certain information

b) added in the information to your medical record in a different way


For information and guidance on how to prove your vaccination, we recommend that you:
  • Contact your GP or visit their their website
  • Visit trusted government websites (see example websites listed below)

External link symbol - Free interface iconsExternal website link(s)

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