Troubleshooting: I have not received my 6 digit security code for NHS login

Your NHS login details are managed by the NHS login team and unfortunately, our support team will not be able to help you change those details.

Your data is verified by the NHS, nothing is stored on our servers without your explicit consent.


If you have not received your 6 digit security code to the phone number on your NHS login account, please follow these steps:


Step 1: When you attempt to sign-in, with NHS login, stay on the 'Check your mobile phone' page, and select the drop-down link, 'Not received your security code'.




Step 2: Then select 'Send the security code again'.




Step 3: You should then be sent a new 6 digit security code. Enter the security code and select 'Continue'.




If you did not receive your 6 digit security code, you may go back to step 1 and try again or you may need to check the phone number on your NHS login account.

To check the number on your NHS login account, please contact the NHS login team:
Contact NHS Login



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